Manager, Client Partnerships

• Comprehensive medical (choice of 3 plans), dental and vision coverage
• Company paid short-term disability, long term disability and life Insurance
• Optional supplemental life, accident and critical illness insurance plans
• 401K with company match
• Flexible PTO and generous holiday schedule
• Fully paid primary caregiver leave (12 weeks) & parental bonding leave (2 weeks)

• Internal and external client-facing resource available for Q and A on all details related to assigned accounts or campaigns. The ideal candidate will become the primary resource in this area for our customers, Sales Directors, and Operations team.
• Creative strategic thinker that collaborates internally and with clients to create targeted efficient plans, execution, and insightful reporting.
• Work in tandem with our India and US Operations teams to ensure Anteriad can offer true customer support and customer insights.
• Identify and escalate situations requiring urgent attention. Situations requiring escalation could arise from both customer and internal inquiries at any stage of a potential, active, or completed campaign.
• Become an expert in utilizing and understanding a variety of digital communication and project management platforms (including Salesforce, Qlik, and Anteriad’s proprietary tools)
• Manage the day-to-day administration of all client programmatic projects – meeting deadlines, driving optimizations and recommendations based on reporting, change requests, etc.
• Understand customer motivations and use that understanding to improve their service campaign over campaign and quarter over quarter.
• Craft strategic solutions for our digital clients, including providing budget, targeting/audience recommendations, and creative options for client proposals
• Utilize SFDC cases to track campaign status and offer pre-sales support activities
• Candidate will have the opportunity to train and mentor other members of the Customer Success Team in Programmatic best practices.

• Bachelor’s degree.
• 3+ years of related experience in digital media or programmatic advertising (agency, publisher, DSPs, social, etc...)
• Hands on pre and post sale experience with planning, executing, and upselling full funnel programmatic campaigns that include multiple different media elements (CTV, video, display, audio, social, etc...) to achieve client goals
• Familiar with DSPs (DV360, The Trade Desk, StackAdapt, Amazon, etc...)
• Love the thrill of securing incremental budgets
• Be customer obsessed, proactive by nature, relish problem-solving, want the ability to think creatively and love the satisfaction of successful execution.
• Be capable of working independently as well as collaboratively.
• Be detailed orientated and have excellent verbal and written communications skills with the ability to send feedback to senior stakeholders on a regular basis.
• Have the ability to multi-task and juggle priorities in a fast-paced working environment.

#LI Remote

• Lead & Learn We lead with unrivaled vision, innovation and execution, always learning and embracing new ways of doing things to stay out in front
• Collaborate & Celebrate We build great things when we work together as one Anteriad team, celebrating our achievements – both great and small – along the way
• Innovate & Inspire We are always looking for bold new ways to exceed the expectations of our customers and to inspire each other to even greater success
• Do More & Do Good We go above and beyond in the service of our clients and colleagues, and the communities where we live

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