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Manager - Client Adoption Group
TransUnion
Mumbai, IND
Full-time
Onsite
Discovered 4 days ago
Customer onboardingClient re-credentialingKYCRegulatory complianceOperational governanceQuality assurance
Free
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Customer onboardingClient re-credentialingKYC
Role Overview
Oversee checker activities for customer onboarding and re-credentialing, ensuring quality, accuracy, regulatory compliance, and consistent control execution.
The role is assigned as On-Site Essential and requires in-person work at an assigned TransUnion office.
Key Skills for This Role
Customer onboardingClient re-credentialingKYCRegulatory complianceOperational governanceQuality assurance
Full Job Posting
Role Overview
Oversee checker activities for customer onboarding and re-credentialing, ensuring quality, accuracy, regulatory compliance, and consistent control execution.
The role is assigned as On-Site Essential and requires in-person work at an assigned TransUnion office.
Operational Governance and Quality Assurance
- Review and validate member or entity onboarding and re-credentialing cases processed by makers.
- Perform quality checks on customer documentation, due diligence records, approvals, and system updates.
- Monitor SLAs, control requirements, and operational guidelines.
- Escalate exceptions, process deviations, and regulatory concerns.
- Support quality reviews and corrective and preventive actions.
Credentialing and Onboarding Oversight
- Perform checker reviews of SU, SU3(j), and NSU onboarding and re-credentialing cases.
- Validate credentials, supporting documentation, approvals, and due diligence requirements before closure.
- Track pending cases and follow up with stakeholders for timely resolution.
- Maintain audit-ready documentation and evidence repositories.
Compliance, Controls, and MIS
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