Lead, coach, and develop a high-performing team of Business Development Representatives responsible for generating qualified pipeline for the Middle Market Field Sales organization.
Foster a positive, high-performance culture grounded in accountability, collaboration, continuous learning, recognition, and career development.
Execute the organization's prospecting strategy by establishing clear expectations, inspecting performance through activity and pipeline metrics, and providing ongoing coaching to improve effectiveness, productivity, and business results
Partner closely with Middle Market Field Sales leaders to align prospecting efforts, territory priorities, and customer engagement strategies.
Champion innovation by encouraging the team to test new messaging, prospecting approaches, AI-enabled tools, and sales technologies, sharing insights and recommendations that improve team performance.
Recruit, onboard, coach, and develop Business Development Representatives, creating individualized development plans that prepare colleagues for future Account Executive and leadership opportunities.
Partner closely with the Director of Business Development to provide frontline insights, identify process improvement opportunities, and continuously evolve the team's operating model as the organization grows.
Adhere to Blue Box Values, GCS Sales Practices, Standard Operating Procedures, and American Express Leadership Behaviors.
Qualifications
What We’re Looking For:
2+ years of people leadership experience leading sales, business development, or inside sales teams with a demonstrated ability to coach colleagues and drive performance.
Exceptional organizational skills with the ability to manage multiple priorities while creating structure and consistency for the team.
Demonstrated ability to motivate colleagues, foster engagement, and build a positive, high-performance culture.
Strong analytical mindset with experience leveraging CRM platforms (Salesforce preferred) and performance metrics to drive coaching and decision-making.
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Director Assistant (Chief of Staff), Corporate Communications
New York City, USA
Director
Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express’ brand message and key business initiatives to shareholde
Balance Sheet Assurance (BSA) team in Global Financial Operations, Controllership, manages the foundational accounting for Cardmember spend, Remittances and Merchant payments along with various other operational accounti
Excellent communication, collaboration, and influencing skills with the ability to build strong partnerships across multiple organizations.
Comfortable operating in a fast-paced, evolving environment with the agility to adapt as business needs change .
Intellectual curiosity, learning agility, resilience, accountability, and a continuous improvement mindset.
Bachelor's degree required .
Preferred Qualifications:
Experience building or leading teams through periods of growth, change, or organizational transformation.
Experience testing and implementing new prospecting strategies, sales technologies, or AI-enabled tools.
Strong understanding of the payments industry and B2B sales environment.
Strong financial acumen.
Why Join American Express:
At American Express, we believe our success is built on our people. That's why we invest in our sales colleagues through best-in-class training, leadership development, and the opportunity to make a meaningful impact from day one.
As part of the Middle Market Field team, you'll represent one of the world's most trusted brands, partnering with dynamic, growing businesses to help them succeed. You'll work alongside high-performing colleagues in a collaborative, inclusive culture that values ambition, integrity, and results.
A Career-Defining Opportunity:
Clear career progression into Account Executive and sales leadership roles
Ongoing training, mentorship, and professional development
Award-Winning Culture:
Join a company consistently recognized as a top employer and great place to work
Performance-driven environment that celebrates achievement
Inclusive culture where diverse perspectives and collaboration fuel success
Competitive Rewards:
Competitive base salary with performance-based incentive opportunities
Comprehensive medical, dental, and vision benefits
Retirement savings plan with company match
Generous paid time off and wellness programs
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Company
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
Company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About American Express
Banking76800 employeesFounded 1850
Global financial services company offering payment and travel products.