jazzhr
Manager Business Applications
Imperative Care
Campbell, USA
Full-time
Senior Level
Hybrid
USD 165000-190000 yearly
Discovered 1 weeks ago
Free
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- Serves as the primary IT strategic partner for the Commercial and Marketing groups, developing strong relationships with senior management and key stakeholders.
- Translate business strategy into a multi-year technology roadmap aligned with enterprise architecture and company priorities.
- Lead demand management, portfolio prioritization, and intake processes for commercial IT initiatives.
- Partner with executive stakeholders to identify technology-enabled opportunities that drive revenue growth and operational efficiency.
- Develop business cases, ROI analyses, and funding justifications for commercial technology investments.
- Oversee systems lifecycle management and optimization of commercial systems, including CRM, marketing automation, analytics, and sales enablement platforms.
- Partner with business and IT stakeholders to identify and execute digital transformation initiatives, including automation, advanced analytics, and AI-driven capabilities to enhance commercial effectiveness.
- Collaborate with data and analytics teams to enhance reporting, forecasting, and decision-support.
- Partner with PMO and delivery teams to ensure projects are delivered on time, within scope, and within budget.
- Establish and monitor KPIs that measure business value and drive continuous improvement.
- Manage external technology vendors including contracts, relationships, and service performance.
- Evaluate emerging technologies and industry trends to maintain competitive advantage.
- Facilitate cross-functional collaboration between IT, Sales, Marketing, Commercial Operations, Finance, and Compliance teams.
- Provide leadership, mentoring, and guidance to IT Business Analysts supporting commercial functions.
- Drive change management and user adoption strategies for new technology implementations.
- Promote a culture of innovation, accountability, and continuous improvement across commercial technology initiatives.
- Bachelor’s degree in computer science, or related discipline and a minimum of 8 years of related, experience; or equivalent combination of education and work experience.
- Master’s degree (MBA, MS in Information Systems, Engineering, or related discipline) preferred.
- Minimum 5+ years in business-facing IT roles such as Business Relationship Management, IT Product Management, or Technology Portfolio Management.
- Demonstrated experience supporting Commercial, Sales, Marketing, or Customer Experience functions.
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