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Assist with day‑to‑day 3PL operations management (inbounding, pick/pack/ship, inventory, returns) to ensure accurate and timely product movement through to customer delivery.
Publish daily UnPGI orders and daily prior‑day sales‑invoiced reports; conduct weekly claims reviews to drive corrective actions.
Own customer‑critical shipments and expedite resolution of service deviations.
Track, and enforce 3PL KPIs including: On‑Time Receiving, Shipment Accuracy, On‑Time Shipping, Net Inventory Accuracy, and Returns Processed On Time.
Trigger and manage quarterly performance improvement plans (PIPs) when required.
Review warehouse and transportation invoices.
Validate overtime and ad‑hoc labor charges.
Track expedited shipments.
Assist with managing budget performance to targets.
Lead bi‑weekly internal launch timeline reviews and tracker; ensure MDM, SDS, and all setup elements are completed internally and with the 3PL.
Ensure launch orders ship on the expected date; manage transportation through delivery.
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Ensure SOP adherence and audit readiness; maintain licensing records; collaborate with QA on SOP development and audits.
Establish connectivity and implement DSCSA requirements between company systems and the 3PL for end‑to‑end product traceability.
Assess 3PL capabilities and constraints; scope and lead non‑standard requests (e.g., inspections, rework, repack) with clear feasibility, timelines, and compliance safeguards.
Communicate capacity limits and execution plans to cross‑functional teams (CFTs).
Assist internal/external CFT planning; provide volume forecasts and ensure the 3PL develops labor plans to meet demand.
Monitor and approve overtime requests and ad‑hoc labor.
Facilitate weekly management reviews and quarterly business reviews (QBRs).
Serve as liaison across Customer Care, Commercial, Finance, and Operations.
Assist with root‑cause actions and change initiatives to enhance service.
Bachelor’s with 5+ years’ experience in Logistics, Operations Management, or a related field.
Experience with inbound/outbound logistics, warehousing operations, and controlled substances.
Business understanding: logistics & warehouse operations; customs and FDA clearance; GMP/GDP/GWP/cGMP/FDA/USCBP compliance requirements.
Preferred location in Midwest United States (Kentucky, Indiana, Ohio, Tennessee)
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Indian multinational pharmaceutical company developing and manufacturing affordable generic, branded-generic, biosimilar, and over-the-counter medicines.
Visit company websiteJobs and hiring trendsFull-time
Senior · 5+ years experience
Remote
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