Management Development Program - EMCO HVAC West Kelowna

As a Management Trainee, you will progress through a 4 phased program to learn every aspect of how our business operates – from shipping and receiving, counter sales, operations management to employee development and more. You will get to know our customers by growing a sales territory of your own and providing world class customer service. You will receive guidance, mentoring, and support from current managers and teammates within a region and across Canada to build a successful management career at EMCO HVAC.

Phase 1: Warehouse and Customer service – Build your product knowledge and gain hands on experience with the logistical side of the business and learn how our products get from the vendor to the customer. You will also get involved in our customer service, counter sales, order management, inventory and pricing controls, credit management, financial statements, and more.

Phase 2: Customer relationships and Procurement – Go from helping customers with various customer service issues to managing large-scale projects and problem solving. While building relationships with customers and vendors, and providing world class service, learn how to read blueprint drawings to create a quote of materials the customer will require to complete their project.

Phase 3: Account Management and Proactive Sales – With a focus on business development, you will learn how to find new business opportunities, how to sell our products, negotiate contracts resulting in expanding the customer base of the business, and creating level 5 customer partnerships.

Phase 4: Leadership and Operations – It is now your turn to provide a strategic vision, lead a team of your own, mentor others, and run the business by focusing on developing leadership competencies, supporting the team through coaching and mentoring, and setting vision and strategy.

Once you have completed the phases of training, you will be ready to take on the challenge of being a manager at one of our Canadian Profit Center locations.

University degree or college diploma – all disciplines of study will be considered

Positive attitude and results oriented mindset

Desire to continuously learn and grow

Excellent leadership, customer service and organizational skills

Possess a strong work ethic and a high standard of integrity

Ability to work well independently and in a team setting

Excellent communication skills with the ability to build and maintain strong working relationships with customers, vendors, and teammates

Strong interest in sales

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.