Management Analyst

Softek LLC is looking for a skilled Management Analyst to support requirements gathering and business analysis for IRS.

This role bridges the gap between business stakeholders and technical teams, ensuring that data solutions meet operational needs while supporting the IRS's modernization goals and taxpayer service improvements.

• Requirements Gathering: Conduct stakeholder interviews, workshops, and analysis sessions to capture functional and non-functional requirements
• Business Analysis: Analyze current state processes, identify gaps, and recommend data-driven solutions
• Stakeholder Engagement: Facilitate communication between IRS customers, business units, and technical development teams
• Documentation: Create comprehensive requirements documentation, user stories, and acceptance criteria
• Process Mapping: Document current and future state business processes, data flows, and system interactions
• Solution Design: Collaborate with technical teams to ensure proposed solutions meet business objectives
• Testing Support: Develop test scenarios, coordinate user acceptance testing, and validate business requirements
• Change Management: Support organizational change initiatives related to new data capabilities and processes
• Reporting: Provide regular status updates on requirements gathering activities and project progress

• Experience: Minimum 4 years conducting requirements gathering for IT projects, with focus on data pipeline/data warehousing initiatives
• Project Count: Demonstrated experience with at least 2 IT data pipeline or warehousing projects of similar complexity
• Business Analysis: Strong background in business process analysis, requirements documentation, and stakeholder management
• Technical Understanding: Familiarity with data architecture concepts, ETL processes, and analytics platforms
• Communication: Excellent written and verbal communication skills with ability to translate business needs into technical requirements