Makers & Finders- - Front Server

The Front Server acts as the link between our restaurant culture and our guests, representing M&F as a top destination for coffee and Latin American cuisine.

This role requires strong communication, professionalism, and a strategic approach.

Building lasting relationships with both guests and staff is key to our success.

A caring attitude and genuine courtesy are essential.

Professionalism and efficiency should always be maintained.

Below are the duties you can expect as a Front Server, which include, but are not limited to:

• Effective communication skills, verbal and written
• Ability to maintain composure and stay focused while strictly following the guidelines of
• Ability to work well under pressure in a fast-paced environment
• Ability to work as a team, stay organized, handle various tasks at one time
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Professional presentation and positive attitude
• Responsible for exceeding guests’ expectations by providing efficient, friendly guest service.
• Teamwork, enthusiasm, a high energy level, food and wine knowledge and ability to multi-task are necessary for success in this position.
• Be able to work a variety of hours, days and shifts, including weekends
• Be genuinely committed to ensuring that the overall guest experience exceeds expectations, including greeting guests with a warm, sincere smile and anticipating guest needs
• Understand and follow the food allergy procedure and special orders/restrictions
• Assist with Front of House operations to ensure we are guest ready at all times (pre-bussing, resetting tables during and after the Guest's dining experience, washing glassware, stocking ice, taking out lines and trash, etc.).
• Support fellow servers and service staff with refills and clearing tables and provide guests with beverage service as well as maintaining cleanliness in common areas of the restaurant.
• Respond appropriately and genuinely to all guest requests and communicate those requests to the server or manager.
• Clear and reset tables within established standard timings and guidelines in a professional and effective manner
• Clean service stations, fill ice bins and restock storage