Major Client Advocate, Ohio

For our largest and most strategic deployments, adoption and measurable operational outcomes are your top priority. As a Major Client Advocate, you take end-to-end ownership of complex customer relationships — ensuring Peregrine delivers real, defensible impact at the executive level.You operate as the primary partner to senior agency leaders, translating technical delivery into sustained adoption, expansion, and long-term value. You are comfortable navigating ambiguity, structuring work across large organizations, and driving progress across internal and external stakeholders. This role is critical to protecting and growing Peregrine’s most important accounts. The right candidate is structured, accountable, strategically minded, and deeply committed to owning outcomes — not just activity.

Position is based remotely in Ohio with significant travel required.

You thrive in complex environments and enjoy taking full ownership of high-impact customer relationships

You are confident working with command staff, executives, and technical stakeholders alike

You bring structure to ambiguity and know how to align competing priorities toward a clear outcome

You are disciplined in tracking adoption, usage, and success criteria to protect renewals and drive expansion

You are calm under pressure and comfortable leading cross-functional teams without direct authority

You care deeply about delivering real operational value — not just checking boxes