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Key skills for this role
Provide responsive service, take ownership of resident maintenance requests and address questions with a practical, solutions-focused approach.
Keep residents informed as work progresses, including any changes to timing or additional repairs required.
Complete work respectfully, minimizing disruption and leaving residents’ homes clean and orderly.
Work closely with the site team to deliver a consistent and positive resident experience.
Demonstrate integrity and the company’s core values in all interactions.
Maintenance & Building Operations
Proactively inspect building systems, common areas and amenity spaces, addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements.
Respond to maintenance requests within the established 24-hour response standard, diagnosing and completing repairs involving plumbing, electrical, mechanical, HVAC and carpentry, as well as drywall, painting, flooring and cabinetry.
Complete and track suite turnovers to Class A standards, coordinating repairs, fixture replacement, cleaning and final quality checks to ensure suites are move-in ready on schedule.
Participate in the rotating on-call schedule and respond to after-hours property emergencies.
Coordinate external contractors and monitor their work to ensure expected quality and timelines are met.
Health & Safety
Follow established safe work practices, Personal Protective Equipment requirements and company procedures in accordance with applicable legislation, including the Ontario Fire Code and Occupational Health and Safety Act.
Identify and respond to hazards, damaged equipment and other safety concerns, while ensuring contractors and vendors comply with site health and safety requirements.
Participate in Joint Health and Safety Committee initiatives and other workplace safety activities as required.
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Toronto, CAN
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Maintain accurate and timely records of service requests, inspections, completed work and outstanding repairs in the Resident App and other required systems.
Assist with purchase orders and invoice follow-up for maintenance-related parts, supplies and services.
Verified company details for this employer are not available yet.
CAD 50890-67450 yearly / year
Full-time
Mid
Onsite
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