Maintenance Technician - Lead

KETTLER currently has an opening for a Lead Maintenance Technician at Hawkins Press, located in Charlotte, NC.

If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you.

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation: $26 - $27/hour

We offer a robust Benefits Package including, but not limited to:

• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match
• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Covering shared on-call rotation with Service Team (weekly rotation for 24/7 emergency calls/service requests)
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.