Maintenance Manager

Technical leaders create stability during challenges. By remaining calm and solution-oriented, you keep operations moving during high-pressure situations.

Lead emergency response efforts for major mechanical failures, weather events, or high-priority incidents with efficiency and composure.

Manage the make-ready and unit renovation process during high-turnover periods, ensuring unit quality remains high even when timelines are tight.

Exceptional Service Managers understand that physical upkeep drives financial value and resident satisfaction. By achieving maintenance KPIs, you operate with ownership and accountability.

Drive resident satisfaction by optimizing workflows to meet 24 to 48-hour completion targets.

Execute preventative maintenance programs and manage the maintenance budget by monitoring expenses and securing competitive vendor bids.

Change is constant and adaptable service leaders keep the community competitive. By communicating clearly with the on-site team and vendors, you bridge the gap between office operations and maintenance execution.

Collaborate with the Community Manager and Capital Team to coordinate unit renovations and capital improvement projects.

Communicate technical issues to all stakeholders (residents and office staff) in a clear, professional, and empathetic manner.

Curiosity drives performance. Strategic problem-solvers identify root causes to implement long-term fixes and find cost savings.

Investigate recurring issues to identify root causes, seeking creative solutions to reduce utility consumption or recurring repair costs.

Stay current on building technology and green energy initiatives that could improve the community’s efficiency or appeal.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.