phenom
M365 Copilot Success Manager
The businesses of Merck KGaA, Darmstadt, Germany
Bengaluru, IND
Full-time
Senior
Onsite
Discovered 3 weeks ago
Microsoft 365Microsoft 365 CopilotCopilot Cowork
Free
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Microsoft 365Microsoft 365 CopilotCopilot Cowork
Key Skills for This Role
Microsoft 365Microsoft 365 CopilotCopilot Cowork
Full Job Posting
Product & Innovation
Evaluate new Microsoft 365 Copilot capabilities and related workplace AI solutions.
Assess business relevance and recommend adoption priorities.
Maintain awareness of Microsoft's Copilot roadmap and emerging innovations.
Participate in preview programs and pilot initiatives.
Keep IT leadership informed of emerging opportunities and trends.
Copilot Value & Advisory
Facilitate Copilot workshops to uncover productivity and business improvement opportunities.
Advise stakeholders on how to maximize value from Copilot and related workplace AI capabilities.
Define, measure, and communicate Copilot business outcomes and success stories.
Act as a trusted advisor on the effective adoption and value realization of Copilot across the enterprise.
Microsoft Partnership & Stakeholder Management
Collaborate with Microsoft on roadmap discussions, feature reviews, and capability evaluations.
Represent business requirements, user feedback, and enhancement requests.
Coordinate escalations and support resolution of business-critical issues.
Build strong relationships with Microsoft and key stakeholders across the organization.
Enablement & Community
Partner with the Digital Workplace Experience & Enablement Lead on communications, campaigns, webinars, and learning initiatives.
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