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Luxury Villa General Manager | Pre-Opening in Ceará, Brazil

UTOPIA
Doha, QAT
Temporary
Manager
Onsite
6 days ago
Pre openingSOP creationBudget managementTeam buildingVendor managementPMS implementation
Free

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Pre openingSOP creationBudget management
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Overview

  • We are looking for an experienced Luxury Villa General Manager to lead the complete pre opening and ongoing operation of an ultra luxury private villa in Jericoacoara, Brazil.
  • This is not a traditional hotel General Manager position.
  • We are looking for a highly operational leader who has successfully opened luxury hospitality properties from scratch, built high performing teams, implemented operational systems, created SOPs, and delivered exceptional guest experiences.

Key Responsibilities Pre Opening

  • Lead the entire pre opening process from planning to launch.
  • Develop and implement operational strategies.
  • Create SOPs, operational manuals, policies and service standards.
  • Build departmental workflows and operational procedures.
  • Coordinate suppliers, contractors and operational partners.
  • Implement PMS and operational systems.
  • Define staffing plans and organizational structure.
  • Develop budgets and operational forecasts.
  • Prepare the property for a flawless opening.

Key Responsibilities Leadership & People Management

  • Recruit, interview and hire all operational staff.
  • Build and develop a high performing team.
  • Lead onboarding and training programs.
  • Conduct performance evaluations.
  • Coach and mentor department heads.
  • Manage disciplinary actions when necessary.
  • Make hiring and termination decisions.
  • Foster a culture of accountability and excellence.

Requirements

  • Minimum 5 years as General Manager, Operations Manager or Director of Operations in luxury hospitality.
  • Proven experience leading at least one complete pre opening of a luxury hotel, resort or private villa.
  • Experience creating SOPs from scratch.
  • Experience building operational departments.
  • Experience recruiting, hiring, onboarding, developing and terminating employees.
  • Strong leadership across multiple departments.
  • Budget management experience.
  • Vendor and contractor management experience.
  • Fluent English (spoken and written).
  • Willingness to relocate to Jericoacoara.

Preferred

  • Forbes Five Star or Leading Hotels experience.
  • Luxury boutique hotels.
  • Luxury villas.
  • Ultra luxury resorts.
  • International hospitality experience.

Benefits

  • Competitive compensation (USD/EUR), based on experience.
  • Performance based annual bonus.
  • Contractor agreement (PJ).
  • 28 days of paid annual leave.
  • Relocation support to Jericoacoara.
  • Temporary accommodation assistance during relocation.
  • Opportunity to lead the pre opening of an exclusive ultra luxury private villa.
  • High level of autonomy and decision making authority.
  • International work environment.
  • Career growth within a fast growing luxury hospitality and real estate company.
  • Work alongside multidisciplinary teams in architecture, design and development.

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