naukri
Luxury Operations Associate - Westfield Riyadh
Arabian Centres
Saudi Arabia, KSA
Contract
Mid
Onsite
1 months ago
Operations ManagementTenant Relationship ManagementComplianceEnglish Language
Free
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Operations ManagementTenant Relationship ManagementCompliance
About the Role
Arabian Centres is hiring a Luxury Operations Associate for Westfield Riyadh to ensure efficient mall operations, tenant satisfaction, and compliance with standards. The role requires a Saudi National with a Bachelor's degree and professional English proficiency.
Key Skills for This Role
Operations ManagementTenant Relationship ManagementComplianceEnglish Language
Responsibilities
- Build and maintain strong relationships with tenants, ensuring compliance with company standards
- Handle tenant requests and issues by proper logging, follow up, and timely resolution
- Coordinate with leasing, design & delivery, contractors, suppliers, and all mall departments
- Oversee mall operations by ensuring AMCs are in place and service providers meet contract terms
- Monitor operational performance through inspections and follow ups
- Attend required training and perform additional tasks as assigned
Requirements
- Saudi National
- Bachelor's Degree in a related field
- Professional proficiency in English language
Full Job Posting
Job Overview
- Ensuring the efficient functioning of the mall, maintaining tenant satisfaction, compliance with standards, and safety, while also facilitating effective communication and coordination among all stakeholders.
Key Responsibilities
- Build and maintain strong relationships with tenants, ensuring compliance with company standards and smooth coordination during fit out, handover, evacuation, and daily operations.
- Handle tenant requests and issues by proper logging, follow up, and timely resolution, including reporting and escalating critical issues.
- Coordinate with leasing, design & delivery (DD), contractors, suppliers, and all mall departments to ensure updated leasing plans, prime location confirmation, and smooth mall operations.
- Oversee mall operations by ensuring AMCs are in place, service providers meet contract terms, and common areas are well maintained through regular inspections (technical, cleaning, security, and H&S).
- Monitor operational performance by conducting inspections, following up on tasks during shifts, ensuring operations teams are informed, and chasing tenants for sales data and collections.
- Attend required training and perform additional tasks as assigned by management.
Requirements
- Saudi National.
- Bachelor's Degree in a related field.
- Professional proficiency in the English language.
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