Luxury Customer Advisor (Female) | Premium Garment Care | Dubai
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Key skills for this role
About the Role
Crystal Linen House is seeking a female Luxury Customer Advisor for its premium garment care brand in Dubai. The role involves welcoming customers, registering orders, inspecting garments, and providing exceptional service.
Key Skills for This Role
Responsibilities
- Welcome customers with a warm, professional, and luxury service experience
- Register customer orders accurately in the system
- Inspect garments carefully and record any existing stains, damages, or special care requirements
- Explain services and recommend suitable treatment for each garment
- Coordinate efficiently with operations and production teams
- Handle customer inquiries and complaints professionally
- Maintain showroom cleanliness and luxury presentation standards
Requirements
- Female candidate only
- Excellent spoken and written English
- Previous experience in customer service, hospitality, luxury retail, or related field
- Professional appearance and excellent personal grooming
- Good computer skills (Microsoft Office, email, and POS systems)
- Must currently reside in Dubai
Full Job Posting
Job Overview
- Crystal Linen House is a premium garment care brand committed to delivering exceptional customer service and a luxury experience.
- We are looking for a professional, well presented, and customer focused female to join our growing team.
Job Responsibilities
- Welcome customers with a warm, professional, and luxury service experience.
- Register customer orders accurately in the system.
- Inspect garments carefully and record any existing stains, damages, or special care requirements.
- Explain our services and recommend the most suitable treatment for each garment.
- Coordinate efficiently with the operations and production teams.
- Handle customer inquiries and complaints professionally.
- Maintain the showroom's cleanliness and luxury presentation standards at all times.
- Follow company procedures and service standards.
- Build strong relationships with customers and ensure an exceptional customer experience.
Requirements
- Female candidate only.
- Excellent spoken and written English is mandatory.
- Arabic is an advantage.
- Previous experience in customer service, hospitality, luxury retail, fashion boutiques, jewelry stores, beauty industry, or premium service businesses.
- Professional appearance and excellent personal grooming.
- Friendly, polite, confident, and customer oriented personality.
- Excellent communication and interpersonal skills.
- Strong attention to detail.
- Honest, responsible, and trustworthy.
- Positive attitude and willingness to learn.
- Ability to work under pressure while maintaining excellent customer service.
- Good computer skills (Microsoft Office, email, and POS systems).
Preferred Experience
- Luxury Retail
- 4 or 5 Star Hotels
- Fashion Boutiques
- Jewelry Stores
- Premium Beauty & Cosmetics
- Airlines or Cabin Crew
- Customer Service in Premium Brands
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