LTSA Program Manager

The LTSA Program Manager is responsible for the management and implementation of Long-Term Agreements (LTSA/LTMA) for power generation services. This includes coordinating internal and external resources to fulfill contract requirements, managing scheduled and unscheduled maintenance events, and ensuring successful execution of customer agreements. This role involves regular customer interaction, event planning, outage execution, and coordination of technical and commercial functions.

Contract Management and Project Oversight

Manage all LTSA/LTMA contracts, including planning and execution of scope.

Lead cross-functional internal planning efforts for outages and ensure clear scope definition.

Provide project management for inspection, repair, and close-out activities.

Present and explain cost or schedule deviations to stakeholders.

Review and approve customer invoices; ensure timely submission and follow-up.

Monitor Accounts Receivable and support finance with collections.

Maintain comprehensive knowledge of contract terms, contingency plans, and lessons learned.

Customer and Event Coordination

Frequently travel to customer plant sites for planning and meetings.

Coordinate outage logistics, parts, repairs, and schedule execution.

Track and manage parts history, operating hours, and life cycle data.

Expedite parts as needed and ensure timely delivery and return of repaired components.

Work closely with customers and engineering teams to resolve warranty and technical issues.

Identify opportunities for contract growth and additional sales.

Systems, Documentation, and Reporting