Loyalty Executive - Client Retention
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Key skills for this role
About the Role
Sobha Limited is seeking a polished, customer-focused Loyalty Executive to manage client retention and drive repeat business. The role requires strong communication skills, expertise in loyalty programs, and proficiency in MS Excel for data analysis.
Key Skills for This Role
Responsibilities
- Manage and enhance customer retention and drive repeat business
- Present loyalty programs effectively to boost engagement and sales
- Conduct customer outreach, follow ups, and client relationship management through meetings
- Handle and analyse large datasets using MS Excel
Requirements
- Strong communication, presentation, and interpersonal abilities
- Proven expertise in managing and enhancing customer retention and driving repeat business
- Skilled at presenting loyalty programs effectively to boost engagement and sales
- Experienced in customer outreach, follow ups, and client relationship management through meetings
- Proficient in MS Excel with the ability to handle and analyse large datasets efficiently
- Highly proactive, adaptable, and target driven with a flexible mindset beyond standard working hours
Full Job Posting
Role Overview
- We are looking for a polished, customer focused professional with excellent communication skills and a passion for creating exceptional client impressions.
Requirements
- Strong communication, presentation, and interpersonal abilities
- Proven expertise in managing and enhancing customer retention and driving repeat business
- Skilled at presenting loyalty programs effectively to boost engagement and sales
- Experienced in customer outreach, follow ups, and client relationship management through meetings
- Proficient in MS Excel with the ability to handle and analyse large datasets efficiently
- Highly proactive, adaptable, and target driven with a flexible mindset beyond standard working hours
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