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Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
We’re looking for tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.
High school diploma or equivalent
Valid driver's license with a clean driving record (additional licensing may be required by location)
Ability to work evenings, weekends, and holidays as needed
Proficiency with computer hardware, software, and network diagnostics
Ability to safely operate a company fleet vehicle
Strong troubleshooting skills and customer-first communication style
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Prior field technical training is preferred.
We boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences.
We lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy.
We elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective.
We unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
Provider of security, smart home, and monitoring services.
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