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Low Voltage Technician
ADT
Lenexa, USA
Full-time
Entry
Onsite
Discovered 1 weeks ago
Free
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What you should know about our team
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do
- You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low-voltage systems (under 50V). You’ll work hands-on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:
- Install low-voltage wiring and mount devices according to site layouts and routing plans
- Perform site assessments, system testing, and verify connections including monitoring center communication
- Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
- Educate customers on system features, usage, and basic troubleshooting
- Maintain a safe, clean workspace and follow all safety protocols
What you need to be successful
We’re looking for tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.
High school diploma or equivalent
Valid driver's license with a clean driving record (additional licensing may be required by location)
Ability to work evenings, weekends, and holidays as needed
Proficiency with computer hardware, software, and network diagnostics
Ability to safely operate a company fleet vehicle
Strong troubleshooting skills and customer-first communication style
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