Low Voltage Technician
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What you should know about our team
Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the face of our company in homes and businesses across the country.
What you will do
- You’ll play a critical role in delivering exceptional customer experiences through the installation and support of advanced low-voltage systems (under 50V). You’ll work hands-on in customer homes, ensuring systems are installed, tested, and configured for optimal performance and reliability. You’ll be at the forefront of building customer trust through quality workmanship, technical expertise, and clear communication. You will:
- Install low-voltage wiring and mount devices according to site layouts and routing plans
- Perform site assessments, system testing, and verify connections including monitoring center communication
- Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
- Educate customers on system features, usage, and basic troubleshooting
- Maintain a safe, clean workspace and follow all safety protocols
What you need to be successful
We’re looking for tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.
High school diploma or equivalent
Valid driver's license with a clean driving record (additional licensing may be required by location)
Ability to work evenings, weekends, and holidays as needed
Proficiency with computer hardware, software, and network diagnostics
Ability to safely operate a company fleet vehicle
Strong troubleshooting skills and customer-first communication style
Self-directed with solid time management in a fast-paced environment
What will set you apart
Prior field technical training is preferred.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Company vehicle provided
- Short- and long-term disability, life insurance, and well-being programs
- Paid time off
- Culture of professional development and career growth opportunities.
- Flexible work schedule to accommodate you and your customers’ needs
- Click here to view our full benefit offerings.
Why you’ll love working here
We boldly shape the future , embracing change, taking smart risks, and continuously improving to create the best experiences.
We lead by taking ownership , empowering you to make decisions, solve problems proactively, and support each other with empathy.
We elevate to serve a greater purpose , going above and beyond to earn trust, celebrate wins, and value every perspective.
We unite and win together , fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
About ADT
Provider of security, smart home, and monitoring services.
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