Loss Prevention Supervisor
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Key skills for this role
About the Role
Marriott International seeks a Loss Prevention Supervisor to patrol property, monitor security systems, respond to emergencies, and supervise staff in Doha. The role requires at least 2 years of related experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property and secure rooms
- Conduct emergency response drills and safety inspections
- Monitor Closed Circuit Televisions and alarm systems
- Authorize and monitor access to secured areas
- Respond to accidents and administer first aid/CPR as required
- Defuse disturbances and resolve safety hazard situations
- Assist management in training, motivating, and coaching employees
- Ensure compliance with alcoholic beverage control laws
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- At least 1 year of supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 50 pounds
Full Job Posting
Position Summary
- Patrol all areas of the property; secure rooms; assist guests with room access.
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
- Monitor Closed Circuit Televisions and alarm systems.
- Authorize, monitor, and document access to secured areas.
- Assist guests/employees during emergency situations.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Gather information and complete reports.
- Maintain confidentiality of reports/documents.
- Defuse disturbances in accordance with company policies and procedures.
- Resolve safety hazard situations.
- Handle all interruptions and complaints.
- Escort unwelcome persons from the property.
Additional Responsibilities
- Assist management in training, motivating and coaching employees.
- Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Prepare and review written documents accurately and completely.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
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