Loss Prevention Officer
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Key skills for this role
About the Role
Marriott International is seeking a Loss Prevention Officer to patrol property, monitor security systems, and respond to incidents. The role requires high school diploma, no prior experience, and involves physical tasks like lifting up to 50 lbs.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property and assist guests with room access
- Monitor CCTV, perimeter alarm, duress alarms, and fire life safety system
- Respond to accidents, administer first aid/CPR, and contact EMS as required
- Complete incident reports and maintain confidentiality of security documents
- Conduct investigations, gather evidence, and interview relevant parties
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 lbs unassisted and over 75 lbs with assistance
Full Job Posting
Position Summary
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances.
- Call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints.
- Resolve safety hazard situations.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Requirements
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs; assist individuals with disabilities.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Perform other reasonable job duties as requested by Supervisors.
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