Logistics Support Representative - ATC

Be part of a growing, successful company in an exciting and challenging field.

Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Pewaukee, WI Application Deadline: until filled.

Please note that the position may be filled before or after the listed application deadline.

Applications will only be accepted while the posting remains active.

Supports material management functions at designated work sites to meet our customer’s project needs.

Acts as a single-point-of-contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination between internal and external stakeholders.

Essential Functions Provides material planning, coordination, and tracking for multiple concurrent projects.

Supports material management functions at designated work sites to meet customer’s project needs.

Acts as a single point of contact providing material planning, coordination and tracking including receiving, visual inspection and overall material project coordination.

Coordinates and communicates with internal and external stakeholders project material schedules and status including delivery, receipt and non-conformance.

Coordinates and reports value added services and special programs for strategic business relationship customers.

Stays current with company, state and federal regulations.

Maintains a clean and safe driving record.

Adheres to all safety protocols and training requirements.

Non-essential Functions Assists with documenting Total Customer Cost Management (TCCM) savings scorecards for the services performed.

Assists with logistics coordination and delivery communications with BSE warehouse, drivers, contractors and customer.

Assists with quality assurance and on time delivery processes.

Assists with process development and documentation of BSE’s value-added services.

4-year business, industrial distribution or related degree or the equivalent in work experience. Two years of prior customer service or other related work experience with knowledge of business processes and procedures. Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint). Skills and Abilities High degree of accuracy and attention to detail. Ability to effectively plan, prioritize and organize. Excellent customer service skills include being competent, accurate, responsive and engaged. Physical Requirements Lift and carry requirements (weight and frequency): Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Not at all Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Frequently Standing (for sustained periods of time) - Occasionally Walking (moving about on foot to accomplish tasks) - Frequently Bending/Stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Continuously Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Frequently Talking (expressing or exchanging ideas by means of the spoken word) - Occasionally Driving (the control and operation of a fork lift) - Continuously Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Frequently Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: Criminal background check (required for all positions) Motor Vehicle Record (MVR) check (required for positions involving driving) Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.