Logistics Supervisor - UAE National, Amazon Logistics
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Key skills for this role
About the Role
Amazon is seeking a dynamic Logistics Supervisor to lead teams in AMZL and FC environments in Dubai. The role involves overseeing daily operations, managing teams of 30-40 associates, driving performance metrics, and implementing process improvements.
Key Skills for This Role
Responsibilities
- Oversee daily operations within AMZL and FC environments, managing teams of 30 40 associates
- Lead, train, and develop high performing teams, ensuring safety and adherence to Health and Safety standards
- Monitor key performance indicators (KPIs) and drive improvements across AMZL and FC processes
- Identify opportunities to streamline and improve processes, implementing effective solutions
- Communicate daily metrics and report exceptions, collaborating with cross functional teams
- Manage external agency relationships and performance
- Utilize software and hardware tools to ensure smooth daily operations
Requirements
- Experience managing teams
- Experience with planning, performance metrics, and process improvement
- UAE National with Family Book
- Experience in logistics (preferred)
- Experience with data analysis (preferred)
Full Job Posting
Description
- Amazon is seeking a dynamic and customer obsessed Supervisors to lead and develop teams within our fast paced AMZL (Amazon Logistics) and FC (Fulfilment Center) environments.
- This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever changing operational landscape.
- You will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement.
Key job responsibilities
- Operational Leadership: Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Assistants, Delivery Service Providers, and Associates (ranging from approximately 30 40).
- Team Management: Lead, train, and develop high performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards.
- Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes.
- Process Improvement: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems without compromising quality or functionality.
- Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences, influencing decisions and driving alignment.
- Problem Solving & Decision Making: Demonstrate strong problem solving and analytical capabilities. Act decisively in a fast paced environment, exercising sound judgment and making informed decisions.
- Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations. Ensure associates have the necessary tools and coordinate repairs or replacements as needed.
Basic Qualifications
- Experience managing teams
- Experience with planning, performance metrics, and process improvement
- UAE National with Family Book
Preferred Qualifications
- Experience in logistics
- Experience with data analysis
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