Logistics Supervisor, Amazon Logistics
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Key skills for this role
About the Role
Amazon seeks a dynamic Logistics Supervisor to lead teams in AMZL and FC environments in Dubai. The role involves overseeing daily operations, managing performance, driving process improvements, and ensuring customer satisfaction.
Key Skills for This Role
Responsibilities
- Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Assistants, Delivery Service Providers, and Associates
- Lead, train, and develop high performing teams, fostering a positive and motivating work environment
- Monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes
- Identify opportunities to streamline and improve processes, utilizing problem solving and analytical skills
- Communicate daily metrics and report exceptions, effectively communicating with business and technical audiences
- Manage external agency relationships and performance
- Continuously utilize software and hardware tools to ensure smooth daily operations
- Support the rollout and implementation of new systems and processes
Requirements
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- 1+ years of employee and performance management experience
- Work flexible schedules including weekends, nights, and holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience leading teams and driving results through team members
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Full Job Posting
DESCRIPTION
- Amazon is seeking a dynamic and customer obsessed Supervisors to lead and develop teams within our fast paced AMZL (Amazon Logistics) and FC (Fulfilment Center) environments.
- This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever changing operational landscape.
Key job responsibilities
- Operational Leadership: Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Assistants, Delivery Service Providers, and Associates (ranging from approximately 30 40).
- Team Management: Lead, train, and develop high performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety.
- Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions.
- Process Improvement: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems.
- Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences.
- Problem Solving & Decision Making: Demonstrate strong problem solving and analytical capabilities. Act decisively in a fast paced environment.
- Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations.
BASIC QUALIFICATIONS
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- 1+ years of employee and performance management experience
- Work flexible schedules including weekends, nights, and holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience leading teams and driving results through team members
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience working in a fast paced, quickly changing or international environment
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