Logistics Representative
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Key skills for this role
About the Role
C.H. Robinson is looking for a Logistics Representative for its 4PL Division in Dubai.
Key Skills for This Role
Responsibilities
- Build strong relationships with customer contacts to support daily transportation needs
- Proactively monitor, manage, and follow up on shipment exceptions
- Resolve service failures with transportation providers and partner with customers
- Identify cost savings opportunities through route optimization, order consolidation, and lead time compliance
- Reconcile weekly financial reports and ensure accuracy
- Run, maintain, and enhance reports on shipment activities
- Identify and implement operational efficiency improvements
Requirements
- 2 5 years of work experience in logistics, supply chain, or 4PL coordination
- Willingness to work Sunday to Thursday workweek
- Ability to work flexible schedule including overtime
- Fluency in English
- Bachelor's degree preferred
- Excellent customer service skills
- Proficient in Microsoft Outlook, Excel, and PowerPoint
Full Job Posting
Role Overview
- Part of the 4PL Division (Robinson Managed Solutions) in Dubai.
- Newly established team offering opportunity to shape presence and build foundation for future growth.
Responsibilities
- Build strong relationships with customer contacts to support daily transportation needs.
- Proactively monitor, manage, and follow up on shipment exceptions.
- Resolve service failures with transportation providers and partner with customers.
- Identify cost savings opportunities through route optimization, order consolidation, and lead time compliance.
- Provide prompt and professional response to customer requests.
- Achieve tactical and operational KPI targets.
- Reconcile weekly financial reports and ensure accuracy.
- Run, maintain, and enhance reports on shipment activities.
- Identify and implement operational efficiency improvements.
- Execute customer requested changes in a timely, accurate manner.
- Collect, sort, and distribute operational information to the internal team.
Required Qualifications
- 2 5 years of work experience in a similar role (logistics, supply chain, or 4PL coordination).
- Willingness to work Sunday to Thursday workweek.
- Ability to work flexible schedule on occasion, including overtime.
- Fluency in English.
Preferred Qualifications
- Bachelor's degree from an accredited college or university.
- Excellent customer service skills.
- Proficient in Microsoft Outlook, Excel, and PowerPoint.
- Strong written and verbal communication skills.
- Ability to think critically, analyze data and solve problems quickly.
- Ability to prioritize and handle a variety of tasks.
- Continuous improvement mindset.
- Detail oriented and strong communication skills.
What We Offer
- Real opportunities to grow your talent in a fast moving, global organization.
- Chance to join a newly established team shaping its ways of working.
- Open, inclusive, and collaborative workplace.
- Opportunities for professional growth with access to training platforms.
- Employer provided visa sponsorship and work authorization support.
- Competitive salary and company performance based bonuses.
- Employee Insurance Benefits, Variable Pay, Hybrid Work Model with Flexi Hours.
- Paid time off, Maternity & Paternity Leaves, Paid Public Holidays.
- Reward & Recognition Program, Special Mobility Assistance, Employee Wellness Initiatives.
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