Logistics Operations Supervisor

• 7:00am to 5:00pm
• Occasional Saturdays may be required
• Team Leadership: Lead, motivate, and work alongside a team of terminal staff, including supervisors, warehouse associates, drivers, and administrative personnel, while fostering a culture of accountability, safety, and teamwork.
• Operational Oversight: Provide hands-on supervision of daily terminal operations, including loading and unloading, sorting product, routing, inventory management, receive scanning, dock activities, and equipment maintenance to ensure smooth and efficient workflows.
• Independent Contractor Oversight: Supervise and support 7 independent contractor routes, ensuring service expectations, safety standards, and delivery performance metrics are consistently met.
• Safety Compliance: Ensure strict adherence to all company safety standards and regulatory requirements while actively promoting and enforcing workplace safety protocols to minimize accidents and injuries.
• Customer Service & OS&D Communication: Maintain strong customer relationships by addressing inquiries, resolving operational issues promptly, and ensuring accurate and timely OS&D (Overages, Shortages, and Damages) communication with customers.
• Resource Management: Effectively manage labor, equipment, fleet utilization, and materials to optimize terminal productivity and operational performance.
• Facility Management: Maintain facility cleanliness, organization, and overall upkeep while ensuring proper facility security procedures are followed at all times.
• Cost Control: Monitor operational expenses, identify cost-saving opportunities, and implement efficient practices to meet budgetary and performance goals.
• Reporting: Prepare and maintain regular reports on terminal operations, productivity, service levels, and key performance indicators (KPIs) for senior leadership.
• Continuous Improvement: Identify operational challenges and implement process improvements and best practices to enhance efficiency, productivity, and service quality.
• Emergency Route Coverage: Occasionally operate a delivery route during emergencies or staffing shortages to ensure uninterrupted customer service and operational continuity.
• Compliance: Ensure full compliance with all applicable environmental, transportation, DOT, and workplace safety regulations, as well as company policies and procedures.
• Proven experience in a leadership or a related logistics role.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.
• In-depth knowledge of logistics and supply chain operations.
• Proficiency in using logistics and inventory management software.
• Knowledge of safety and regulatory requirements in the logistics industry.
• Strong problem-solving and decision-making abilities.
• Exceptional organizational and time management skills.
• Contract negotiation experience.
• Must be proficient in Microsoft applications.
• Availability to work flexible hours as needed.
• Health, dental, and vision insurance.
• Supplemental insurance options
• Retirement plan options.
• Paid time off and holidays.
• Opportunities for career advancement.
• A dynamic and inclusive work environment.

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