Logistics Operations Manager

Role overview

Core responsibilities

• Build, lead and develop teams across warehouse, inventory, transport and operational support functions.
• Take operational responsibility for safe and efficient site performance.
• Deliver service, productivity, inventory accuracy, quality, cost and customer satisfaction targets.
• Manage site budgets and resources.
• Improve processes, identify bottlenecks and implement sustainable solutions.
• Use data and performance metrics to drive decisions and measurable improvements.

Safety and inventory

• Ensure compliance with health and safety legislation, transport regulations, company policies and industry standards.
• Drive risk management, incident prevention, housekeeping and operational discipline.
• Maintain stock accuracy through robust inventory processes, investigations, reporting and cycle counts.
• Build accountability for inventory accuracy and process compliance.

Collaboration and growth

• Partner with planning, procurement, customer operations, field services and wider support teams.
• Collaborate with other sites and contribute to network-wide initiatives, site launches and strategic projects.
• Work with third-party logistics partners to improve service, efficiency and cost performance.

Experience required

• Experience leading large operational teams, typically 50 to 100 or more colleagues, in logistics, distribution, warehousing or supply chain.
• Experience managing warehouse and transport operations in a fast-paced environment.
• A track record of operational improvements and measurable business results.
• Experience in customer-focused environments is desirable, ideally in B2C logistics.

Leadership and capabilities

• Strong coaching, people development, communication and stakeholder management capabilities.
• Understanding of warehouse operations, inventory management and transport processes.
• Experience using operational data and performance metrics to support decisions.
• Strong problem-solving, analytical, organisational and prioritisation skills.
• Ability to manage change, build positive culture and take ownership.

About Octopus Energy

Application notes

• Salary is discussed with recruiters and is not advertised in the source description.
• The recruitment process usually takes up to four weeks.