indeed
LOGISTICS & OPERATIONS MANAGER
CLOTHIVIA TRADING
Doha, QAT
Full Time
Manager
Onsite
1 weeks ago
Ecommerce FulfillmentInventory ManagementWarehouse OperationsLast Mile DeliveryShopifyExcel
Free
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Ecommerce FulfillmentInventory ManagementWarehouse Operations
About the Role
Clotivia is hiring a Logistics & Operations Manager to own end-to-end ecommerce fulfillment in Doha, Qatar. The role covers order fulfillment, inventory control, warehouse operations, fleet management, and reporting.
Key Skills for This Role
Ecommerce FulfillmentInventory ManagementWarehouse OperationsLast Mile DeliveryShopifyExcel
Responsibilities
- Own the full pick, pack, and ship process for all ecommerce orders
- Manage daily dispatch schedules and ensure every order ships on time
- Run last mile delivery through fleet and courier/3PL partners
- Handle shipping exceptions: failed deliveries, returns, exchanges, and delivery escalations
- Own stock levels across all locations: warehouse and physical shops
- Maintain accurate location level inventory (stock per location, bin/shelf per SKU)
- Monitor and act on excess stock, slow movers, and stock outs; set and maintain reorder points
- Run regular cycle counts and full stock takes; investigate and resolve discrepancies
- Keep inventory fully synced and accurate between warehouse, shops, and Shopify
- Run day to day warehouse operations: receiving, put away, scanning, picking, packing, and dispatch
- Manage all inbound and outbound flows with barcode scanning and system accuracy
- Supervise, train, and schedule warehouse and fulfillment staff
Requirements
- 5+ years in logistics, warehouse, or ecommerce operations, including 2+ years in a managerial role
- Proven experience running end to end ecommerce fulfillment: pick, pack, ship, and last mile delivery
- Hands on experience with STOs, POs, inbound/outbound processing, and barcode scanning workflows
- Advanced Excel skills: VLOOKUP/XLOOKUP, pivot tables, and building operational reports
- Strong working knowledge of ecommerce platforms, especially Shopify: orders, inventory, multi location, and fulfillment
- Experience managing multi location inventory (warehouse plus retail shops)
- Experience managing drivers/fleet and courier or 3PL partners
- Strong leadership: able to run a team, set targets, and hold people accountable
- Organized, detail obsessed, and comfortable in a fast paced, hands on environment
- Fluent English; Arabic is a plus
- Based in Qatar or ready to relocate; valid Qatar driving license is a plus
Full Job Posting
About the Role
- Clotivia is looking for a Logistics & Operations Manager to take full ownership of ecommerce fulfillment in Doha, Qatar.
- The role covers order fulfillment, inventory control, warehouse operations, fleet management, and reporting.
Key Responsibilities
- Own the full pick, pack, and ship process for all ecommerce orders.
- Manage daily dispatch schedules and ensure every order ships on time.
- Run last mile delivery through fleet and courier/3PL partners.
- Handle shipping exceptions: failed deliveries, returns, exchanges, and delivery escalations.
- Own stock levels across all locations: warehouse and physical shops.
- Maintain accurate location level inventory.
- Monitor and act on excess stock, slow movers, and stock outs.
- Run regular cycle counts and full stock takes.
- Keep inventory fully synced between warehouse, shops, and Shopify.
- Run day to day warehouse operations.
- Manage all inbound and outbound flows with barcode scanning.
- Supervise, train, and schedule warehouse and fulfillment staff.
Requirements
- 5+ years in logistics, warehouse, or ecommerce operations, including 2+ years in a managerial role.
- Proven experience running end to end ecommerce fulfillment.
- Hands on experience with STOs, POs, inbound/outbound processing, and barcode scanning.
- Advanced Excel skills.
- Strong working knowledge of Shopify.
- Experience managing multi location inventory.
- Experience managing drivers/fleet and courier/3PL partners.
- Strong leadership skills.
- Organized, detail obsessed, and comfortable in a fast paced environment.
- Fluent English; Arabic is a plus.
- Based in Qatar or ready to relocate; valid Qatar driving license is a plus.
What We Offer
- Competitive salary based on experience.
- Full ownership of the operation, reporting directly to management.
- Opportunity to build and shape the logistics backbone of a fast growing ecommerce brand.
How to Apply
- Send CV with subject line 'Logistics & Operations Manager [Your Name]'.
- In message, briefly describe the largest operation you have run: orders per day, number of SKUs, locations, and team size.
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