Logistics Operations Engineer

Maintain accurate support documentation and tickets, including Problem Management tickets for recurring issues.

Prepare and provide internal reports as required.

WHAT YOU HAVE

Bachelor’s degree in computer science, Software Engineering, Information Systems, Computer Engineering, or a related field; equivalent relevant education or experience will also be considered.

Strong incident communication, documentation, and cross-team coordination skills (control-room style support).

Technical knowledge in Linux, Windows 11, and Linux Server.

Technical knowledge in Oracle databases, PL/SQL, Java and/or C++.

General understanding of automated warehouse equipment concepts to support communication/troubleshooting.

Ability to work independently and in a team.

Basic understanding of software development concepts.

Ability to work under pressure.

Working Conditions and Environment:

Authorization to work in the U.S.

Passport or ability to obtain passport

Professional office etiquette is required at all times

Travel required 15%

Overtime as required by work

Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 30 pounds

WHAT YOU WILL GET

Industry competitive compensation

Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!

401k with a very generous employer match and no vesting!

Paid Vacation & Holidays

Profit Sharing

Paid Parental Leave

Subsidized Daycare

Tuition Reimbursement

Pet Insurance

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”