Logistics Delivery Partner Manager, UAE, AMET Delivery Service Partner
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Key skills for this role
About the Role
Amazon is seeking a Delivery Partner Manager to partner with 25-30 DSP owners across the UAE, driving performance, safety, and growth. The role is field-based with significant travel and requires 5+ years of client/vendor facing experience with strong relationship management skills.
Key Skills for This Role
Responsibilities
- Partner with 25 30 DSP owners across the UAE to set strategy, drive accountability, and track key performance metrics
- Collaborate with internal teams to ensure owners launch and scale their business in compliance with program requirements
- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level
- Analyze problems, discover insights, deliver recommendations, and drive change both internally and externally
- Collaborate with integrated internal stakeholders such as Partner Relations, Legal, fleet and network health
- Facilitate and execute Monitoring and Enforcement Policies and build two way feedback channels
- Travel between multiple sites to engage with business owners weekly
Requirements
- Bachelor's degree
- 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues
- MBA preferred
Full Job Posting
Description
- Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs business owners as they build and grow successful middle mile businesses.
- Delivery Partner Manager manage the DSP relationship across the entire lifecycle of the business.
- As trusted advisors, they work alongside DSPs to help solve their biggest challenges, influence business planning and strategy, and ensure DSP owners make effective business decisions.
Key Job Responsibilities
- Partner with 25 30 DSP owners across the Emirates (UAE) including entrepreneurs with no background in logistics, or seasoned logistics carrier.
- Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.
- Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.
- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.
- Analyze problems, discover insights, deliver recommendations, and drive change both internally and externally.
- Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations, Value Added Service, Legal, fleet and network health.
- Facilitate and execute Monitoring and Enforcement Policies and build two way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.
- Travel between multiple sites to engage with business owners weekly.
Basic Qualifications
- Bachelor's degree
- 5+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues.
Preferred Qualifications
- MBA
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