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Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.
• Input, update, and maintain sales orders, invoices, and bill-back data within the Company database
• Update and maintain customer records in Company database
• Maintain high levels of customer satisfaction by providing excellent service and building rapport
• Coordinate with the accounting department to assure the collection of payment in a timely manner
• Answer customer questions about product features, product benefits, and procedures
• Coordinate delivery logistics with freight forwarders, custom brokers, and customers to meet their needs
• Provide logistical support to warehouse shipping personnel by obtaining freight quotations and coordinating the shipping schedule
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• Report any inventory or service issues to appropriate account manager immediately
• Coordinate inspections with local government agencies to comply export requirements: USDA, NOAA/USDC, LA County Agriculture, etc.
• Collaborate with the sales staff to monitor active purchase orders and ensure that orders are completed on time
• Attend semiannual inventory count on designated day, possibly on a weekend
• Attend Company events and functions outside of normal working hours
• Other duties as required from manager
• Obligation to answer to all management as requested
Verified company details for this employer are not available yet.
USD 24.15-29.7 yearly / year
Full-time
Entry · 2+ years experience
Onsite
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