Logistics Coordinator

Perform company-related pickups and deliveries in a safe, timely, and professional manner.

Accurately record shipment information, including weight, freight charges, available space, damages, and discrepancies, to support reporting, accounting, and recordkeeping requirements.

Evaluate shipping methods and transportation routes to identify options that minimize environmental impact and support sustainability objectives.

Coordinate with carriers and transportation providers to arrange shipments and communicate shipping and delivery requirements.

Investigate and resolve shipping-related issues, including damages, shortages, and non-conformances, through collaboration with internal and external stakeholders.

Maintain compliance with company safety policies and procedures while ensuring work areas remain clean, organized, and safe.

Assist with freight inspections, floor checks, and loading activities as required to support operational needs.

Perform other duties, projects, and responsibilities as assigned by management.

Knowledge & Qualifications

Minimum of two (2) years of experience in order processing, order fulfillment, logistics, or a related field.

Forklift certification and operating experience are considered an asset.

Valid Class 5 Alberta Driver's License with a clean driving abstract.

Strong knowledge of domestic shipping processes, terminology, and documentation requirements.

Experience with international logistics, customs requirements, and export documentation is preferred.

Intermediate proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Excellent verbal and written communication skills, with the ability to interact effectively with internal and external stakeholders.

Demonstrated commitment to providing exceptional customer service.

Strong attention to detail and accuracy in a fast-paced work environment.

Proven ability to work collaboratively as part of a team while contributing positively to organizational objectives.

Ability to remain composed under pressure and effectively manage competing priorities in a diverse and dynamic workplace.

Strong organizational and time management skills, with the ability to prioritize workloads and manage multiple tasks simultaneously to meet Thermon's operational and performance objectives.

Physical Demands

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

Regular Activities

Remain seated for extended periods, typically 1 to 2 hours at a time.

Perform computer-based work for approximately 6 to 7 hours per day.

Communicate by telephone and other communication methods for up to 2 hours per day.

Occasional Activities

Lift, carry, push, or pull materials weighing up to 50 lbs.

Safely operate hand tools and power tools as required.

Perform company-related pickups and deliveries in support of operational requirements.

What You Bring to This Role

Strong verbal and written communication skills, with the ability to interact effectively with customers, carriers, and internal stakeholders.

Demonstrated ability to safely and effectively use hand tools and power tools.

Excellent hand-eye coordination and attention to detail.

Collaborative team-oriented mindset with the ability to work effectively in a fast-paced environment.

Strong commitment to workplace health, safety, and environmental standards.

Positive attitude, reliability, and a willingness to support operational and team objectives.