Location Manager

Diakon Logistics delivers premium white-glove, last-mile solutions for some of the nation’s most respected furniture and appliance retailers.

As we continue to grow, we’re looking for driven leaders who are ready to make an immediate impact, build high-performing teams, and help shape the future of delivery excellence.

We prioritize investing in our team members, offering clear pathways for advancement from entry-level roles to management positions through comprehensive training and mentorship programs.

We are seeking a results-driven Location Manager to lead daily operations, strengthen client partnerships, and drive growth across appliance delivery services.

In this high-impact role, you’ll oversee compliance, profitability, and service performance while coaching teams, developing contractor capabilities, and ensuring every delivery reflects Diakon’s commitment to excellence.

This is an outstanding opportunity for a hands-on leader with deep final-mile experience, strong business acumen, and a passion for building teams that consistently exceed expectations.

They will inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture.

• Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities.
• Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development.
• Validate and correct in-home appliance installation procedures.
• Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth.
• Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals.