Local ECO Lead

As an Education, Communications and Outreach (ECO) Lead you will develop and deliver community engagement and service improvement projects across Solihull, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard, demonstrate measurable results and meet agreed timelines. The Local ECO Lead will be supported by an Area ECO Manager, sharing best practice and expertise with colleagues across a fantastic, award winning national ECO team.

You will:

Build strong relationships with our key client (Solihull Metropolitan Borough Council) and Veolia colleagues across a number of contracts, quickly responding to queries and providing solutions to maintain a high standard of service.

Lead on ECO delivery for Veolia Solihull while also providing occasional ECO support to additional contracts across the region as needed.

Drive the ECO performance of the Solihull contract through effective project planning, and a bespoke community engagement approach

Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and our funding programme for local communities.

Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.

Work closely with the senior ECO team to develop and deliver internal communications campaigns.

Take responsibility for the 'business as usual' outputs of the Solihull contract, including management of the contract ECO team budget.

If you love developing relationships, delivering social value, and engaging with residents, local authorities and frontline teams, then this is the role for you.