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Lobby Ambassador
JLL
Toronto, CAN
Full-time
Junior · 2–3 years experience
Onsite
CAD 49920-49920 / year
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excel
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Role Overview
The Lobby Ambassador is responsible for the delivery of amazing client and guest experiences and ensuring that all customers and visitors are assisted accordingly in a warm, professional, and friendly manner.
This role will be responsible for delivering exceptional guest experiences through face-to-face engagement, proactive communication, and exceptional service.
They will ensure that seamless consistent level of service is provided at every user touchpoint from employee and guest pre-arrival to departure.
This client-facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.
Key Skills for This Role
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Qualifications
- · Minimum 2-3 years previous customer service, hospitality related experience
- · People Person: The best part of serving others is creating experiences for them that go beyond the expected
- · Flexibility and positive attitude in managing shifting daily priorities
- · Excellent Communicator: Providing amazing experiences requires the ability to communicate professionally through the spoken and written word. Fluency in English required
- · Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
- · Working knowledge in a range of information technology tools and platforms
- · Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
- Estimated compensation for this position:
- This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.
Location:
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