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Loan Servicer
Burke & Herbert Bank
Camp Hill, USA
Full-time
Entry
Onsite
USD 19-25 hourly / hour
Discovered 1 weeks ago
Jack Henry System
Free
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Key Skills for This Role
Jack Henry System
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Impact Statement
The Loan Servicer I supports accurate and timely loan servicing by entering, maintaining, and validating loan data to ensure reliable account administration.
Objectives
Process routine loan payments, maintenance requests, and account updates accurately and timely
Enter and validate loan data within servicing systems to ensure accurate account administration
Identify discrepancies in documentation or system records, escalating for resolution
Support internal and external customers with routine loan servicing inquiries
Maintain organized and compliant documentation of servicing activities
Success Criteria
Accuracy and timeliness of loan servicing activities
Accurate identification and escalation of servicing discrepancies
Completeness of loan documentation and system records
Timely responsiveness to servicing inquiries
Responsibilities
- Keeps track and verifies data and source documents.
- From source document, identifies and interprets data to be entered to loan system.
- Informs supervisor of any discrepancies found in the loan packages such as inconsistencies, missing data, or source document, and finds resolution to questions.
- Enters alphabetic or numeric data from source documents into JH system, and enters necessary codes.
- Makes necessary corrections to information entered.
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