Loan Officer Development Program (Seattle, WA)

1+ year of experience in sales, customer service, or other client-facing roles; mortgage or financial services experience is a plus but not required.

Excellent communication and relationship-building skills —with the ability to effectively communicate complex information to customers and real estate agents. You thrive in a collaborative, team-oriented environment.

High school diploma or equivalent. Bachelor's degree in finance, business, or a related field is preferred.

Strong attention to detail and organizational skills; able to manage multiple priorities while maintaining accuracy and compliance.

Growth mindset and willingness to learn complex processes and systems in a fast-paced environment.

Proficiency in using CRM systems, and other relevant tools.

Customer-centric mindset with a proactive and problem-solving attitude.

This is a full time position, Monday–Friday 8:00 a.m.–5:00 p.m. PT.

Comfortable working in-office full-time in Seattle, WA for hands-on collaboration and training.

Must obtain a SAFE Mortgage Loan Originator license within 90 days of hire (licensing support and training provided).

Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.