Litigation Handler

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives.

It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.

Because when you’re here, you’re part of something bigger.

You’re part of a team that shows up, stands together, and leads with purpose.

We’re looking for a motivated Litigation Handler to join our team. In this role, you’ll manage a caseload of litigated Employers Liability (EL) and Public Liability (PL) claims for our Public Sector clients. You’ll handle cases from issue to trial, including small, fast, and multi-track claims. This is an excellent opportunity for a legal professional with experience in EL/PL litigation and a passion for achieving the best outcomes for clients. How you'll make an impact Defend litigated EL/PL claims on behalf of large corporates, managing cases from issue to trial. Handle small, fast, and multi-track claims, providing support to Partners when required. Assess liability, set and maintain reserves, and investigate the merits of third-party claims. Negotiate with third parties, insurers, and solicitors via phone and correspondence to achieve the best outcomes for clients. Apply the Civil Procedure Rules and relevant Authorities to secure optimal results. Ensure full compliance with office protocols, client service level agreements, and KPIs for all handled claims. Maintain 100% data integrity on the office case management system. Delegate and supervise appropriate tasks to Claims Administration Assistants. Act as a technical and procedural referral point for others in the litigation team. Ensure compliance with financial transactions in line with client service level agreements, KPIs, and the Solicitors’ Accounts Rules. About You You hold a Law degree and have completed the LPC. You have experience in EL/PL litigation and personal injury claims. You’ve worked in defence claims handling, ideally within an insurer or TPA environment. You’re self-motivated, proactive, and able to work independently within a defined structure. You have strong communication skills and can work effectively with peers, managers, and clients. You’re flexible and willing to accommodate unexpected situations, including working extra hours when required. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.