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Licensing Advisor
Zones LLC.
GBR
Full-time
Senior · 5+ years experience
Hybrid
GBP 60000-82000 yearly / year
Discovered 2 weeks ago
MicrosoftAdobeAWSGoogleMicrosoft Product Terms
Free
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Key Skills for This Role
MicrosoftAdobeAWSGoogleMicrosoft Product Terms
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- Engage customers early to define strategic business outcomes and build a tailored Software Success Plan aligning licensing, cloud adoption, roadmaps, and modernization initiatives.
- Drive customers through the LAER framework (Land, Adopt, Expand, Renew) to ensure continuous value realization and support account growth strategies.
- Conduct proactive touchpoints according to each customers needs to evaluate health, usage, optimization opportunities, and potential risks across software and cloud subscriptions.
- Facilitate business reviews and workshops as needed to ensure customers stay on track with adoption plans, renewal milestones, and strategic objectives.
- Serve as a subject matter expert in software licensing, subscription models, cloud entitlements, and publisher programs across Microsoft, Adobe, AWS, Google, and other SAM focus vendors.
- Evaluate customer environments, product usage, and contract structures to provide clear options for optimization, cost control, and modernization.
- Provide solution-oriented guidance that bridges licensing with the broader technology ecosystem (cloud, security, workplace, data platforms, managed services).
- Support customers through software lifecycle events including onboarding, rightsizing, renewals, migrations, and product transitions.
- Proactively manage assigned renewals, initiating engagement 90+ days before expiration to align options with customer goals.
- Partner with AMs to position value-driven renewal paths, identify upsell/cross-sell opportunities, and mitigate risks in advance.
- Maintain deep understanding of publisher program updates, product terms, and compliance requirements to help customers stay informed and make confident decisions.
- Work collaboratively with regional Account Managers as the go-to resource for software and cloud advisory, helping qualify, design, and close opportunities.
- Identify and advance opportunities for assessments, cloud migration services, modernization initiatives, managed services adoption, and strategic vendor programs.
- Cosell with AMs and Field Sellers to accelerate net-new customer acquisitions and expansion within existing accounts.
- Support deal structuring through pricing analysis, licensing design, and optimization recommendations.
- Maintain accurate documentation of activities, opportunities, success plans, and customer interactions within internal systems.
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