Library Team Assistant

Experience in a busy, customer-facing role, with a friendly and inclusive approach to working with the public.

Excellent communication and interpersonal skills, with the ability to adapt to different people and situations.

Strong digital skills, with confidence using Microsoft Office, Google Workspace, and learning new systems.

Comfortable using social media to engage with the community and raise awareness of services, or open to learning with support and training provided.

Physically able to carry out manual tasks such as moving stock and setting up spaces.

Take a look at our Candidate Pack for more information about Library Team Assistant role.The ‘About you’ section explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements in your application.

Be part of a supportive, caring team that takes pride in making a positive impact.

Enjoy a varied, feel-good role that helps people and strengthens community connections.

Benefit from a comprehensive induction and training plan, as well as ongoing opportunities for career development.

Enjoy a good work-life balance with fixed shifts on a two-week rota and no Sunday or Bank Holiday working.

Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.

Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Your working pattern Your main working base will be Tadley Library, but you’ll work 1-2 shifts each week at Basingstoke Discovery Centre. Please note that these are fixed shift patterns and cannot be amended or adjusted .

Week 1: Monday Off | Tuesday 9am – 1.30pm | Wednesday Off | Thursday 9am – 1.30pm | Friday Off | Saturday 12.30pm – 5pm (Basingstoke)

Week 2: Monday Off | Tuesday 9am – 1.30pm (Basingstoke) | Wednesday Off | Thursday 12.30pm – 5pm | Friday Off | Saturday 12.30pm – 5pm (Basingstoke)

Want to see what it’s like? If you'd like to experience the environment first-hand, we warmly encourage you to pop into your local library – you’ll quickly see how dynamic, welcoming, and community-driven our spaces really are! Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. We kindly request that candidates who have recently submitted an application only reapply if they have gained additional relevant experience or have new information to include in support of their application. Other job titles you may be searching for: Library Assistant, Community Library Support, Customer Service Assistant, Library and Information Assistant, Community Engagement Assistant, Visitor Services Assistant, Community Hub Assistant, Learning Support Assistant, Outreach and Events Assistant, Administrative Assistant, Customer Support Assistant.

Library Team Assistant Candidate Pack

For general enquiries, please contact care.careers@hants.gov.uk For an informal chat about the role, please contact Charlotte White, Library Team Manager (Basingstoke) on charlotte.white2@hants.gov.uk

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

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