Library Assistant 2

Circulation and Access

• Performs full range of circulation functions including charging and discharging items, processing fines, placing holds, requesting items from other Northwestern libraries, helping patrons search for items. Maintains student lockers. Reports library facilities and maintenance requests to appropriate departments. Supervises students in this capacity as well.

• Performs full range of duties to maintain physical collection, including shelving, sorting, shifting, shelf reading, reclassifying items, locating missing books, and book repair. Supervises students in this capacity as well.

• Performs full range of duties related to patron requests including retrieving items from open and closed stacks, processing reserves, document scanning, fulfilling interlibrary loan requests, and delivery of materials.

Opening and Closing

• Closes the library on weekdays and opens the library periodically during intersession periods and summer months. Closing and opening duties include locking/unlocking various library staff and patron areas the main doors, computer lab and copy rooms; turning on/off lights throughout facility; receiving and processing newspapers; turning on/off circulation desk equipment. Full schedule details below.

• Participates in other library support services involving collection processing, library records, and new initiatives, as needed. Other duties as assigned.

• Supervises 1-2 staff.

Perform other duties as assigned

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• A high school diploma or equivalent required.
• 2 years of administrative support or other relevant experience required.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Must be exceptionally reliable and have demonstrated reliability in prior work experience.
• Excellent oral and written communication skills and organizational skills.
• Ability to establish and maintain excellent working relationships with library users, especially students, coworkers, supervisors, and law school staff members.
• Careful attention to detail.
• Ability to work both independently and as part of a team.
• Flexibility and commitment to providing outstanding customer service.
• Ability to use Microsoft Office software.
• Excellent interpersonal skills and ability to establish positive working relationships with a wide variety of people ranging from students to peers to faculty members.
• Strong sense of responsibility and reliability; must be able to assume responsibility for entire library facility during off-peak hours. Ability to perform physically demanding tasks such as shifting books and pushing book carts.

Preferred Qualifications: (Education and experience)

• Bachelor’s degree or higher.
• Library circulation experience.
• Experience in an academic library environment.

Preferred Competencies: (Skills, knowledge, and abilities)

• Facility using library research databases, integrated library systems such as Alma.
• Proficiency with digitization software.
• Familiarity with legal resources.
• Successful customer service experience in an organization that values a positive customer experience.

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care.

Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home.

If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources.

Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more .

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status.

View Northwestern’s non-discrimination statement .

Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance.

View additional information on the accommodations process .