Lease Engineer

The Lease Management Team at Viasat oversees our portfolio of spectrum leases. We authorize new leases and implement them according to agreed performance standards. Throughout the lease's lifetime, we ensure it operates at the service level required and manage any changes or incidents affecting its operation. We also update processes and procedures to accommodate new lease types and the evolving Viasat network. Our team collaborates with various groups across the business and a wide range of commercial and government customers to ensure the smooth operation of the lease business at Viasat.

The Lease Engineer is responsible for the technical operation of L-band and Ka-band lease products used by customers for point-to-multipoint, Internet of Things (IoT), or high bandwidth services. They work within a team of seven and report to the Lease Management Director. The role requires on-call support on a shift basis.

Lease Management: Process lease requests, manage technical data, and maintain records.

Implementation: Collaborate with Frequency Planners, Lease Customers, Lease Operations Coordinator, and Site Hosts to implement leases and lead calibration activities.

Incident Response: Address incidents affecting lease operations and communicate with customers.

Performance Reporting: Review lease performance with the Lease Service Assurance Engineer and ensure outages affecting leases are recorded.

Customer Support: Manage customer interactions, investigate performance issues, and guide through infrastructure changes.

Process Improvement: Identify and implement improvements for smoother operations.

Education: University degree in Engineering or equivalent experience

Experience: Experience in a similar role/environment, such as telecommunications, military communications

Communication: Strong verbal and written communication skills.

Record Keeping: Enthusiasm for consistent and accessible record keeping.