indeed
Learning Specialist (Bilingual FRE/ENG)
Giant Tiger
Ottawa, CAN
Full Time
Mid
Hybrid
4 days ago
Instructional DesignFacilitationLearning Needs AnalysiseLearning DevelopmentArticulate 360Workday Learning
Free
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Instructional DesignFacilitationLearning Needs Analysis
About the Role
Giant Tiger seeks a bilingual Learning Specialist to create and facilitate training programs. You will develop learning content, conduct needs analysis, and support onboarding and career development.
Key Skills for This Role
Instructional DesignFacilitationLearning Needs AnalysiseLearning DevelopmentArticulate 360Workday Learning
Responsibilities
- Create and continuously improve learning content, assessments, and facilitator materials
- Facilitate engaging learning experiences that build capability and strengthen role readiness
- Conduct learning and talent development consultation and needs analysis to identify capability gaps
- Create and maintain onboarding resources, career development tools, competency based resources, and manager guides
- Implement learning technologies, digital learning solutions, and AI enabled tools
- Analyze learner feedback for training sessions to inform improvements
Requirements
- 2 to 3 years of experience in Learning & Talent Development
- Post secondary education in Education, Adult Education, Human Resources, or related field; equivalent combination considered
- Fully bilingual (FR & EN) with professional level proficiency
- Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments
- Experience supporting assigned learning programs or projects including SME reviews, content testing, learner communications
- Experience gathering learning needs and content requirements from internal stakeholders
- Experience facilitating training sessions or program activities
- Working knowledge of adult learning principles, instructional design practices, and learning evaluation basics
- Strong interpersonal, facilitation, and communication skills
- Strong digital literacy including Microsoft Office and experience with learning content tools or platforms
Full Job Posting
About This Role
- This is a hybrid role working from home for the majority of the time and onsite at our Ottawa Home Office, stores, and Johnstown Distribution Centre as needed to lead in person training programs.
What You'll Be Doing
- Create and continuously improve learning content, assessments, and facilitator materials that support company strategy.
- Facilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business priorities.
- Conduct learning and talent development consultation and needs analysis to identify capability gaps and recommend learning approaches.
- Create and maintain onboarding resources, career development tools, competency based resources, and manager guides.
- Implement learning technologies, digital learning solutions, and AI enabled tools.
- Analyze learner feedback for training sessions to inform improvements and provide recommendations.
What You'll Bring
- 2 to 3 years of experience in Learning & Talent Development.
- Post secondary education in Education, Adult Education, Educational Studies, Human Resources, Communications, Business Administration, or related field.
- Fully bilingual (FR & EN) with professional level proficiency.
- Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments.
- Experience supporting assigned learning programs or projects.
- Experience gathering learning needs and content requirements from internal stakeholders.
- Experience facilitating training sessions, learner support activities, stakeholder reviews.
- Working knowledge of adult learning principles, learner experience, instructional design practices.
- Strong interpersonal, facilitation, and communication skills.
- Ability to organize work, solve problems, manage assigned deliverables.
- Strong digital literacy, including Microsoft Office and experience using or learning content tools.
- Ability to pay attention to detail, maintain content accuracy.
Assets You May Have
- Experience supporting retail operations.
- Knowledge of Workday Learning, Articulate 360, Microsoft Forms, Microsoft Teams, SharePoint.
- Experience using learner feedback, completion data, survey results to identify improvements.
- Experience working with external training vendors.
- Adult learning, instructional design, facilitation, coaching, change management, project management, or leadership development certification.
- Experience creating learning materials using generative AI tools.
- Knowledge of accessibility, inclusive learning design, plain language writing.
Salary
- CAD 58,400.00 CAD 87,600.00
What Giant Tiger Offers
- Competitive Compensation.
- Retirement Support: 6% of annual base salary to DPSP.
- Health Benefits and Paid Time Off.
- Career Growth: promote from within.
- Store Discount, Parental leave salary top up, Recognition program.
Additional Details
- Location: 2480 Walkley Road, Ottawa, Ontario, K1G 6A9
- Travel Requirements: Minimal to Home Office, Distribution Centres, and stores several times a year.
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