Learning & Onboarding Specialist

• Manage and continuously evolve START Class, the cornerstone of the BGBx onboarding experience.
• Coordinate and facilitate START Class programming and participant communications.
• Manage schedules, logistics, enrollment, and onboarding communications.
• Partner with presenters, facilitators, and executive leaders to deliver engaging learning experiences.
• Maintain a network of onboarding facilitators across the organization.
• Ensure content reflects the BGBx strategy, culture, values, and operating model.
• Deliver a consistent onboarding experience while reinforcing the unique identities of our divisions and practices.
• Gather participant feedback, analyze outcomes, and implement continuous improvements.

• Administer Docebo and other learning technologies that support onboarding, compliance, and employee development.
• Coordinate required training, compliance programs, and enterprise learning initiatives.
• Manage learning logistics, enrollment processes, communications, and completion tracking.
• Maintain learning calendars, schedules, and program documentation.
• Analyze participation and effectiveness data and provide insights to improve onboarding and learning outcomes.
• Prepare reports and dashboards related to onboarding and learning performance.
• Support manager and employee development programs.
• Maintain learning resources and ensure content remains current, accessible, and aligned with business needs.
• Develop and continuously enhance onboarding and learning curriculum, partnering with subject matter experts to create engaging, learner-centered content that supports business priorities and employee development.
• Support enterprise-wide learning initiatives, process improvements, and special projects.

• Embed BGBx values, culture, and ways of working throughout the onboarding experience.
• Facilitate onboarding, culture, and employee experience sessions.
• Create opportunities for new hires to build meaningful connections across the organization.
• Support employee engagement, culture, and learning initiatives as needed.
• Help employees understand how Communications and Consulting work together to serve clients and drive business success.

• 3-5 years of experience in onboarding, learning and development, talent management, employee experience, human resources, or a related field.
• Experience managing or coordinating employee programs, learning initiatives, or development activities.
• Experience designing, developing, or enhancing onboarding and learning curriculum
• Strong project management and organizational skills.
• Demonstrated ability to manage multiple priorities and stakeholders simultaneously.
• Experience partnering across business units and functional teams.
• Experience in a professional services, consulting, agency, healthcare communications, or other fast-paced environment preferred.

• Onboarding and learning program administration
• Learning management system administration (Docebo preferred)
• Program management and operational execution
• Facilitation and presentation skills
• Strong communication and stakeholder management
• Data tracking, reporting, and analysis
• Strong organization and attention to detail
• Continuous improvement mindset
• Ability to work independently and collaboratively in a matrixed environment

• Deliver a consistent, scalable onboarding experience across BGBx.
• Successfully administer and enhance the enterprise onboarding framework.
• Deliver a high-quality, engaging START Class experience.
• Establish standardized onboarding journeys across Communications and Consulting.
• Implement onboarding metrics, feedback mechanisms, and reporting processes.
• Improve new hire engagement and speed to productivity.
• Ensure effective administration of required training and learning programs.
• Strengthen employee understanding of the BGBx strategy, culture, values, and operating model.
• Build scalable learning operations that support future growth and development initiatives.

Range: $70,000 - $90,000

BGBx is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York metropolitan area.

This position may be performed remotely within the United States.

For candidates located outside the New York City area, compensation will be adjusted to reflect the applicable market for the employee’s primary work location.

Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors.

At BGBx, we invest in our people because exceptional talent drives exceptional work.

We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work.

Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers.

Additional benefits may be available based on your location.

Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves.

BGBx is an equal opportunity employer.

All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.