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The Training & Development Specialist will create, develop, implement, and conduct training and development programs for HOPES employees.
The Training & Development Specialist will be responsible for the development and implementation of training programs and processes to achieve strategic and operational business objectives. This position will be a resource for HOPES employees in professional development, talent management, and providing tools needed to continuously improve retention and employee engagement.
ESSENTIAL FUNCTIONS:
Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
Creates and/or acquires training procedure manuals, guides, and course materials.
Presents training and development programs using various forms and formats including group discussions, lectures, simulations, and videos.
Facilitate and monitor efforts to reinforce the organization’s desired culture and improve programs and processes as needed to achieve organizational objectives.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Assesses training materials prepared by instructors.
Evaluates program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in training and development.
Build HOPES Brand and credibility through flawless execution of training programs.
May select and assign instructors to conduct specific training and development.
May provide performance evaluations for training instructors.
Northern Nevada HOPES is a community health and wellness center serving the Northern Nevada area. We are a non-profit community health center located in a historic and quaint area of downtown Reno, Nevada. Our expert care teams provide integrated medical and wellness services to individuals and families in our community. We welcome everyone, and meet them wherever they are, providing a safe and accepting place to access comprehensive, patient-centered healthcare services.
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Comprehensive, integrated care is the cornerstone of the patient-centered medical home; Northern Nevada HOPES has a robust offering of services and collaborates with other service providers in the community to ensure our patients have a comprehensive, well-rounded program to meet their individual health and wellness needs. The medical home model holds promise as a way to improve health care in America by transforming how primary care is organized and delivered. At HOPES we understand there are many determinants of health and that a range of personal, social, economic, and environmental factors influence health.
We have an impressive team of clinicians and providers and our current clinical and supportive services include:
Primary medical care for adults, adolescents and children
Behavioral health counseling
Psychiatric care
HIV specialty care
Medication Assisted Treatment specialty care
Hepatitis C specialty care
Transgender specialty care for adults
Nutrition services
Comprehensive social support services
Harm reduction outreach and prevention
Laboratory, x-ray and pharmacy services on site.
Named one of the Best Places to Work in Northern Nevada in 2015, 2018, and 2019 we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee health, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING benefits program at http://intraweb.nnhopes.org/wp-content/uploads/2022/11/Final-HOPES-benefits-overview-22-23.pdf
At HOPES, all employees serve as ambassadors to our patients and the community. Your co-workers at HOPES are one of the many contributing factors to HOPES being named one of Northern Nevada's Best Places to Work three times in the last five years. To learn more about the Key Accountabilities of HOPES Squad members, take a look at https://www.nnhopes.org/wp-content/uploads/2020/03/HOPES-Squad-KAAs.pdf .
Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as unique as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.
To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and have been inducted into the Best Places to Work Hall of Fame. All our careers are listed on our Careers page at https://www.nnhopes.org/about/careers/.
If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter.at https://www.nnhopes.org/newsletter/ .
Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.
We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.
Provides integrated medical, behavioral health, and wellness services.
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