Learning & Development Specialist

Sacoor Brothers is an international premium fashion and lifestyle brand recognized for excellence, sophistication, and customer experience across multiple international markets

Key Responsibilities

• Support the implementation of the company’s Learning & Development strategy aligned with business goals.
• Identify training needs through performance analysis, stakeholder meetings, and operational requirements.
• Develop annual training calendars and learning roadmaps for Retail and Corporate teams.
• Create onboarding, leadership, sales, customer experience, operational, and compliance training programs.
• Design and develop engaging e-learning content and digital learning journeys.
• Create interactive training materials including videos, presentations, quizzes, assessments, guides, and microlearning modules.
• Manage and update LMS (Learning Management System) platforms and online training libraries.
• Ensure all training content reflects brand identity, operational standards, and business objectives.
• Deliver face-to-face training sessions, workshops, inductions, and group learning activities.
• Facilitate training sessions for Retail teams, Store Managers, and Corporate employees.
• Organize training logistics including scheduling, attendance tracking, training rooms, materials, and communication.
• Conduct role plays, coaching sessions, and practical learning activities.
• Monitor training completion rates, learner engagement, and training effectiveness.
• Track training KPIs, participation, feedback scores, and learning impact.
• Prepare monthly and quarterly training reports and presentations for management.
• Collaborate with HR, Retail Operations, and Department Managers to align learning initiatives with business priorities.
• Research new learning trends, digital tools, and innovative training methodologies.
• Continuously improve training materials and learning experiences based on feedback and operational needs.
• Support regional training initiatives, assessment centers, and talent development projects when required.

Requirements

• Bachelor’s Degree in Human Resources, Psychology, Education, Business, or related field.
• Minimum 3+ years of experience in Learning & Development, Training, or Talent Development.
• Strong experience creating e-learning and classroom training content.
• Experience with LMS platforms and digital learning tools.
• Strong presentation, facilitation, and communication skills.
• Creative mindset with strong attention to detail and storytelling ability.
• Experience within Retail, Fashion, Hospitality, or Luxury industries is a plus.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Advanced PowerPoint and content creation skills.
• Knowledge of instructional design principles is highly preferred.
• Fluent English communication skills; Arabic is a plus.