To work closely with the business to define learning needs and the content of core programmes and to propose and agree overall approach to any agreed development programmes and workshops globally.
To ensure that programmes have defined learning objectives, that the style and structure of sessions and the flow of learning appropriately meets these, that programmes employ effective techniques and to leverage our learning platform to deliver a blended approach maximises learning
To champion the use of AI in the delivery of learning
To deliver selected programmes and sessions, either virtually or in-person
To build and manage relationships across the global network with key stakeholders and line colleagues to ensure that needs are understood and to cover key information on learning, programmes and new developments. This is to build understanding of how learning supports development in a broader context and ensure learning is delivering high quality skill development
To add to, refresh and update learning as necessary to ensure continuous improvement and to reflect changing priorities and in response to feedback
To project manage the delivery of programmes across the global firm, managing the relationship with relevant members of the Training Events team to ensure the effective organisation, delivery and follow up of all programmes
To identify and select learning providers who have expertise that meets the particular requirements of a programme(s). To manage our on-going relationships and contracts with providers to ensure they are providing the highest quality of learning
To work with internal experts to develop content and/or run sessions on programmes
To create and maintain key documents, frameworks, materials and intranet sites as required. To manage key systems, intranet and databases that support consistent global standards of delivery of learning and compliance
To deliver value for money on all programmes – and set and manage the budget to achieve this. The budget for the T&D team is circa £4 million and each senior manager would have responsibility for circa £1 million of this. To match demand to supply and ensure the appropriate number of programmes are delivered where and when required
To work closely with the business on bespoke learning needs for specific groups of people, teams, departments or office, often with a need to handle sensitive and confidential information. This includes conducting 1:1 or team sessions
To present to management teams or departments on current initiatives or deliver best practice, for example embedding learning tools
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To advise on team or department off-sites with regard to any learning objectives, advising on design, external expertise and related costs
To facilitate and/or observe on programmes managed by other team members
Candidates must have substantial previous learning & development experience and a track record of working to design and implement successful development programmes (including at a senior level) and be experienced in delivering skills development programmes
Strong understanding of modern learning methodologies and learning technologies
Of particular interest is experience within the professional services sector (including law firms). Candidates need to be client focused and demonstrate understanding of the business context including aligning learning to business priorities and strategy. They need to be credible with senior management and adept at managing a range of stakeholders.
Designing and implementing skills and leadership programmes (including at a senior level) and implementing changes to existing programmes
Experienced facilitator who can deliver a range of skills development
Working at all levels within the organisation and managing different expectations
Excellent influencing skills, good communicator
Ability to build relationships and credibility and have impact at a senior level
Attention to detail
Managing several different projects at any one time
Experience of presenting to and facilitating groups
Experience of coaching (coaching accreditation desirable) and mentoring
Build strong relationships internally and with external providers
About A&O Shearman
Professional Services5,001-10,000Founded 1930
A&O Shearman is a global law firm formed from the 2024 merger of Allen & Overy and Shearman & Sterling, with approximately 4,000 lawyers across 49 offices in 29 countries. The firm advises on complex cross-border transactions, disputes, and regulatory matters.