Learning and User Experience Manager

• Bachelor’s Degree or equivalent combination of education and experience.
• 5+ years of experience in technology training, user enablement , learning and development, or a related field within a law firm or professional services environment.
• Experience managing teams and supporting users across a multi-office environment.
• Strong knowledge of Microsoft 365, document management systems ( iManage , OpenText), and other enterprise business applications.
• Experience designing and delivering instructor-led, virtual, self-service , and e-learning training programs.
• Demonstrated ability to drive technology adoption, user engagement, change management and continuous improvement initiatives.
• Experience measuring and analyzing training effectiveness, technology utilization , user adoption and customer satisfaction metrics.
• Strong communication , presentation, stakeholder management and relationship-building skills.
• Ability to troubleshoot technology issues, understand user needs and translate technical concepts into effective learning support solutions.
• Detail-oriented, organized and able to work effectively with all levels of the organization and external vendors.

range is $116,700 to $145,800 commensurate with related experience and qualification.

The salary of the candidate selected for this role will be set based on a variety of factors, including but not limited to internal equity, experience, specialty, and training.

The above salary range (or hiring range) represents the firm's reasonable estimate of the range of possible compensation at the time of posting.

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Individuals with a disability who require accommodation or assistance in the job application process for a posted position may contact BusinessServicesRecruiting@foleyhoag.com .

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